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Impressum & T&C

Blumen Stark

Lederergasse 27
4020 Linz
Tel.: 0 732 / 77 01 27

Tel. other country than Austria: 0043 732 77 01 27
Mail: office(at)blumenstark.at

Opening Hours:
Mo - Fr: 08.00 am - 6.00 pm
Sa:        08.00 am - 5.00 pm

Terms and Conditions

1. General

Flowers and plants are living, perishable seasonal products, varying as depicted on our website in size, color and form. Biological products are subject to natural changes.

2. Validity

The supplies, services and offers our company Company "Flowers Stark, Linz" made solely on the basis of these terms and conditions.
Different conditions will not be acknowledged.
These terms and conditions apply to all further legal transactions between the parties.

3. Contract

A contract to this effect is brought about by the customer entered the order by clicking the mouse or by confirmation by the "Enter" key on
company to "Flowers of Steel, Linz" and sends it be accepted by the company "flowers Stark, Linz, confirmed in writing, by e-mail or by delivery in a reasonable and / or agreed time limit.

"Flowers Stark, Linz" reserves for the adoption of the order, especially in the event that
- To be assumed on the basis of information provided by the customer or due to a non-compliant behavior of the customer contract in the settlement of a previous purchase agreement, or that the buyer will not fulfill its contractual obligations.

- Writing, printing or calculation errors are included in the order.

4. Payment, default interest

The customer has the choice between, during the ordering process, payment methods offered:
Credit cards: Visa, Master Card, JCB, American Express, Diners Club.
eps Online-Payment: BAWAG / PSK, savings bank, Hypo, Raiffeisen, Volksbank
Maestro (debit card - pre registration required)
@ Quick

The delivered goods until full payment is the property of the company, "Stark flowers, Linz.

One-off by the customer is more than acceptable, if his claims are undisputed and legally as well as appropriate written agreements are made.

5. Prices

Our prices do not include costs for delivery or shipping. Incidental shipping costs are displayed to the customer before completing the order on the order page.

For advance orders, the Rose prices are up to one week.

The purchase price and delivery costs incurred are payable net without any cash with the order.
The prices are inclusive of VAT.

6. Supply, transportation, acceptance delay

Shipping costs are displayed to the customer before completing the order on the order page. Unforeseen supply difficulties that are beyond the control of the company "flowers Stark, Linz" entitle the company "flowers Stark, Linz" to extend the delivery period. This is true even if the delivery obstacles are in the contracted delivery company.
The company "flowers Stark, Linz" is entitled to partial deliveries. These additional costs to the customer will not be charged.

Unless otherwise agreed, delivery is made to the customer's delivery address (Linz and surrounding area).

If the product ordered by the recipient is not accepted, the company has "strong flowers, Linz" the right to make delivery to still be charged. If the customer has not accepted the goods on the day of delivery (assuming default), the recipient is notified and has the option, within 5 days of contact with the company "flowers Stark, Lin" record. In this case we can not guarantee regarding the quality of the products ordered and the product ordered.

In the event that not on the basis of incorrect information from the customer a delivery of the shipment can be made to keep the company "flowers Stark, Linz" in front, to debit the purchase price yet.

7. Delivery Time

A promise of delivery times can be non-binding. For any damages for late delivery is not liable, especially if the service is not possible at the specified location or at the first attempt.
The service is a signature of an authorized recipient or other legitimate or authorized person. Major applications are in the premises of the recipient's occupants and neighbors of the receiver.

Seasonal (eg Valentine's Day, Mother's ,...) can take place before or after the specified delivery date.

If the customer is a a delivery that does not meet our delivery deadlines, the order to be shipped the next possible date.

8. Of performance

Performance is the headquarters of our company Company "Flowers Stark, Linz. The same applies to the jurisdiction: A-4020 Linz

9. Damages

When objectively justified complaint, the recipient only and immediately contact us. We guarantee to three days after delivery - provided proper treatment - for the quality of delivery and provide replacement in kind, if the complaint of flowers or plants recognized within that period and compensation has been agreed!

10. Withdrawal

The cancellation is the case of perishable goods, i.e. excluded in particular flowers and plants, according to the Consumer Protection Act 5f.
The revocation of an order is only possible if he acted within two weeks after the delivery takes place and can
writing only to
Flowers Stark, Lederer Gasse 27, 4020 Linz (date of postmark)
E-mail: office (at) blumenstark.at or
by returning the goods to flowers Stark, Lederer Gasse 27, 4020 Linz
, Made it only after appropriate agreement!

After receipt of the cancellation, the company "flowers Stark, Linz" is obliged to refund any payments, the buyer is to return the goods received in required. The customer bears the cost of the return. During return of unsolicited or defective goods shall reimburse the Company "Flowers Stark, Linz" in each case, the cost of the return.

11. Product Liability

Compensation claims under 12 of the Product Liability Act are excluded, unless the claimant can show that the error was caused by us or at least gross negligence.

12. Choice of law

Austrian law applies. The applicability of the UN Sales Convention is expressly excluded.
The contract language is German. Jurisdiction A-4020 Linz / Danube, Upper Austria.

13. Privacy Policy

The customer authorizes the company "flowers Stark, Linz" to process in connection with the business relationship data about the customer in terms of data protection laws, to store and evaluate.
The company "flowers Stark, Linz" collects and uses personal data of the customer only to process orders and any complaints. The e-mail address of the customer is used only to supply information on contracts and purchase orders.